Privacy Policy

Learn by Legacy Story Studio

Last updated: [08/26/2025]

At Learn by Legacy Story Studio, we honor the trust you place in us when sharing your stories. Protecting your privacy and safeguarding the materials you provide is central to how we work.

Information We Collect

\When you purchase or participate in a Story Studio session, we may collect:

  • Contact details (name, email, phone number, billing address)

  • Session materials (audio/video recordings, transcripts, photographs, or documents you choose to provide)

  • Payment information (processed securely through our third-party payment provider; we do not store full payment details)

How We Use Your Information

We use this information to:

  • Deliver and edit your chosen Story Studio package

  • Communicate with you about scheduling, delivery, or support

  • Maintain secure records of your session for a limited period (see “Data Retention”)

  • Improve our services based on client feedback (always anonymized unless you give explicit permission to use your name or testimonial)

Data Retention

  • Session files (recordings, transcripts, edited deliverables) are securely stored for up to 6 months after delivery to allow for additional orders or edits. After this period, they are permanently deleted.

  • Contact and billing information is retained only as long as required for business, legal, or tax purposes.

Sharing of Information

We do not sell, rent, or trade your information. Files and personal details are only shared:

  • With you, the purchaser of the package

  • With trusted service providers who support editing, design, or secure file delivery (bound by confidentiality agreements)

  • If required by law or legal process

Your Choices & Rights

  • You may request a copy of your stored information at any time.

  • You may ask us to delete files earlier than the standard retention period.

  • You may withdraw consent for testimonial or marketing use at any time.

Security Measures

We use secure, encrypted storage and file transfer methods. Access to files is limited only to those directly working on your project.

Updates to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on our website with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Notice or how your information is handled, please contact us at:

Alyssa Colón

Learn By Legacy Story Studio

email: info@learnbylegacy.com

phone: +1 951-254-3494